digital
services
individual
taste

Digital performance in a regional setting

1.500 RETAILERS
ONE DIGITAL
Strategy

MPreis, renowned for local supply and customer proximity, provides an ideal platform for our innovative POS solutions. Collaborating with the MPreis team and their baguette bistros, we´ve introduced digital touchpoints, personalized customer communication, and integrated processes. Our first pilot project, the snack configurator, allows individual sandwich configuration via app, streamlined ordering and payment, and a seamless in-store process chain

Spice up Life!

A Matter of taste

Fresh, individually prepared snacks available at chosen pickup times, with online payment to eliminate wait times during peak hours. Added services like allergy information and upselling enhance the ordering process.

order, ready - Pick!

Workflow
Management
inside

The store employees maintain a comprehensive overview of all incoming orders and customer requests through the order cockpit. With customers specifying collection times, we ensure timely preparation and freshness. The user-friendly application requires no technical expertise. Integration with receipt printers, the data cockpit, and payment interfaces ensures seamless order processing, guaranteeing efficiency and customer satisfaction.

Vegan &
Allergy
ready

AgilE
DEVELOPMENT

Rapid prototyping and pilot phases, as exemplified by Mpreis´s selected stores, are key to agile digital strategy implementation. Involving relevant stakeholders closely allows for iterative development, expanding functions and services, whether in functionality, content (expanded assortments, loyalty programs, coupons), or enhancing customer experiences (e.g., gamification).

next service design for regional Food & Snack Suppliers